PRIVACY NOTICE: natural-balance reflexology
YOUR PERSONAL INFORMATION - GENERAL DATA PROTECTION REGULATION (GDPR)
GDPR is bringing in new legal protection for personal information from May 2018. This tells you what personal information I hold and why, and what your rights are. Once you have read it please complete and sign the declaration of consent at the bottom.
Therapist’s Name/Identity: Caroline Sargent
Therapist’s Contact Details:
Telephone No: 07908 339985
Email address: [email protected]
Address: 78 Chesford Road, Luton, LU2 8DR
Data Controller Contact Details: Caroline Sargent
The Purpose of processing Client Data
I hold and use client data in order to provide you with the best possible treatment options, support and advice.
Lawful Basis for holding and using Client Information
The lawful basis under which I hold and use for information my requirement to hold your information for the following legal reasons
a. ‘claims occurring’ insurance: (records to be kept for 7 years after last treatment)
b. law regarding children’s records (records to be kept until the child is 25 or if 17 when treated, then 26)
c. As I hold special category data (i.e. health related information), the Additional Condition under which I hold and use this information is: for me to fulfil my role as a health care practitioner bound under the AoR Confidentiality as defined in the AoR Code of Practice and Ethics.
What information I hold and what I do with it
In order to give professional reflexology treatments, I will need to ask for and keep information about your health. I will only use this for informing reflexology treatments and any advice I give as a result of your treatment. The information to be held is:
I will NOT share your information with anyone without explaining why it is necessary and getting your explicit consent. I will keep your information in line with the lawful basis listed above. Your data will not be transferred outside the EU without your consent.
Protecting Your Personal Data
I am committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, I have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information I collect from you.
I will contact you using the contact preferences you have given me.
GDPR gives you the following rights:
To know how your information will be held and used (this notice)
To see your therapist’s records of your personal information, so you know what is held about you and can verify it
To tell your therapist to make changes to your personal information if it is incorrect or incomplete
For you to request your therapist to erase any information they hold about you
You have the right to request limits on how your therapist uses your personal information
under certain circumstances you can request a copy of personal information held electronically so you can reuse it in other systems
To be able to tell your therapist you don’t want them to use certain parts of your information, or only to use it for certain purposes
To be able to complain to the ICO if you feel your details are not correct, if they are not being used in a way that you have given permission for, or if they are being stored when they don’t have to be
Full details of your rights can be found at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/. If you wish to exercise any of these rights, please email [email protected] If you are dissatisfied with the response you can complain to the Information Commissioner's Office; their contact details are at: www.ico.org.uk